All Electric Scooters sells electric scooters of various types made by the top rated manufacturers, such as:
This company also sells accessories such as ramps, trailers, and lifts.
Additionally, they provide free shipping on eligible items, free batteries, no sales tax, and instant coupons. A free one-year in-home warranty is given to customers that covers both parts and labor. The company also offers a low-cost extended warranty if additional coverage is desired. All Electric Scooters will also double the difference if you find a lower prices somewhere else, giving customers peace of mind about their decision to buy.
Prospective buys can sign up for exclusive coupons to use and there is even a list of automobile manufacturers who offer rebates or other incentives for mobility adjustments to vehicles.
All Electric Scooters also ships to international addresses and a scooter can be set up to 22-volt current.
All Electric Scooters began its business on the web on March 16, 2000, but has been selling scooters offline since July 1, 1985. They are an authorized distributor of Golden Technologies and Pride Mobility scooters.
The company is run by Jeff Sheffer, who is the President and Tim Ziehwein, the Vice President. All Electric Scooters has 21 employees. Alternate business names used have been All Lift Chairs, Stair Lifts, Jazzy Electric Wheelchairs, and Internet Alliance, Inc.
Their offices are located at:
3901 Commerce Park Drive Raleigh, NC 27610
Customers have only raved about All Electric Scooters online. Reviewers said:
"Other sites offered low prices but then killed you with the shipping cost!!!! You are AMAZING!!!!!!! Low price and FREE SHIPPING. I shall shop again with you and definitely spread the word!"
"Thanks for the speedy delivery too. It seemed like it got here so quick. I just wanted to thank you again for being so patient with me and getting the right electric scooter for me."
Although there are no negative reviews online, there were 13 complaints in the past 3 years to the Better Business Bureau. There were 8 complaints about the product or service, 4 for delivery issues, and 1 complaint about advertising. However, all complaints to the Better Business Bureau were resolved and the company worked diligently to make things right.
All Electric Scooters has been given an “A” rating by the Better Business Bureau and is also BBB accredited. A rating of “A” was given to this company because of how long they have been in business, sufficient background on the company, a low number of complaints compared to the volume of sales generated, and their response and resolution to customer complaints.
While it is preferred that a company have zero complaints, the fact that they have resolved every single one shows that they care about their reputation.
Considering that All Electric Scooters target audience are the elderly and disabled, their website popularity is average.
This website has an Alexa traffic rank of 1,260,107 with 360,146 of that traffic being within the United States. There are 453 sites linking in to All Electric Scooters.
Their Google page rank value is 4 out of 10 points.
Compete has given All Electric Scooters a rank of 94,941. Unique visitors to the site amount to 17,093.
All Electric Scooters does not actively participate in social media like other companies do, although it appears that they did give it a try.
Their Facebook page was liked by only 218 people and the company updated every few days until August 3, 2012, when they suddenly stopped posting updates.
304 people follow All Electric Scooters on Twitter and there were daily updates until May 10, 2012. There have been no tweets since.
There are no MySpace, Linked In, or Google Plus accounts for this company. They also do not have a blog.
Since most senior citizens do not have Facebook pages or other social networking accounts, All Electric Scooters may feel that their time and efforts are better spent marketing to potential customers in other ways.
The website is safe when you checking out your purchase and uses a secure connection. According to Google's diagnostic tool, All Electric Scooters is not listed as suspicious, has not hosted malicious software, and does not act as an intermediary for malware or computer infections such as viruses or worms.
This company provides competitive prices for their electric scooters. Their biggest competitor is Electric Scooters 4 Less and most of the scooters are sold for the same price at both websites. The exception would be the Razor Pocket Mod, which is not available at Electric Scooters 4 Less. Sears sells the Razor Mod for $499, while All Electric Scooters charges $279.00. While may of the prices of the scooters are the same with competitors, customers should look at the charge of shipping and delivery, which could drive up the cost significantly. With All Electric Scooters, customers receive free shipping on most items.
Every sale or advertised price on All Electric Scooters include the shipping price, so no additional freight charges are added when you check out. This also applies to accessories, ramps,trailers, and lifts.
Free shipping on adult mobility scooters excludes Alaska, Hawaii, and international orders. Street scooters are not eligible for free shipping. All scooters being delivered to the second floor of higher must have an elevator.
Orders for Alaska, Hawaii, and international addresses will be charged for freight and will be shipped direct from the manufacturer.
A handling fee of $5 is added on all orders for processing. Delivery times depend on type of shipping method, location, and is only an estimate.
All Electric Scooters accepts several different forms of payment compared to their competitors. This website currently accepts Visa, MasterCard, Discover, and American Express. They also accept alternate payment methods such as PayPal, Google Checkout, and check.
Qpass, BillMeLater, EFT, and eBillMe are not currently accepted for payment.
All Electric Scooters has a detailed return policy. Customers may return the product within 10 days of receipt as long as it is in new condition. Returns must also have the original packaging, instructions, and warranty information. Some items will incur a 15% restocking fee and/or a freight charges. Customers who refuse a package will still be charged the restocking and freight costs. Custom ramps are not returnable.
For returned items to receive proper credit, you must:
- Call customer service at 1-800-790-1637 and request a Return Authorization Number.
- Wait until you receive a Return Request Form. Fill out the form, sign, and return to All Electric Scooters.
- The company will then issue you a Return Authorization Number. Write this number on the outside of the package, then send it back to the company using the proper shipping method.
- Once the company inspect the package, you will see a credit on your credit card or receive a check in the mail, depending on how you paid for the item.
If you cancel an order, there will be a $50 fee.
Customers who order from All Electric Scooters should be absolutely certain that they will not want to cancel the order or change their mind once they receive the product. Their return and refund policy is complicated and a lot of extra fees and charges are thrown in to make it difficult to get a refund, and even so, customers may not get the whole amount because of restocking fees and being charged for both "to" and "from" freight.
Best Available All Electric Scooters Coupon: